Frequently Asked Questions

Frequently Asked Questions

FAQs

Purchases can simply be made by selecting the Wines and Champagnes and adding your selected item/s to our shopping cart.  When you have confirmed your order and are ready to make payment, you can select the mode of payment which is convenient for you. You can pay via PayPal or PayNow.

Delivery is free for purchases SGD200 and above.  For purchases less than SGD200, we are happy to deliver at a fee of SGD30.

Our standard delivery is within 1 to 3 working days from the day of purchase. We offer next-working day delivery at no extra costs if you complete your purchases before 2 pm on the same day of the order.

Our delivery schedule is between 10.00 to 14.00, and 15.00 to 19.00, Mondays to Friday. You can select the schedule which fits you. If you do not make any schedule selection, your purchases will be delivered to you anytime between 10.00 and 19.00 on weekday. Please contact us if you require any assistance.

We reserve the right to accept or reject any return of our Products subject to it being of unmerchantable quality or some default on our part. We will not make any refunds in cash but will agree for the substitute of the same or similar amount of the returned purchase in exchange for other products available.